SHN: ADA Info - Official Ticket Site of Broadway in San Francisco

Each theatre has infrared listening headsets available for the hearing impaired free of charge on a first come, first served basis. One piece of ID with current address (driver's license, state ID) is required as deposit for one headset; additional headsets for the same individual require one of the following credit cards: VISA, Mastercard, American Express or Discover Card. They are available: at the Orpheum, from the kiosk to the left inside the main lobby; at the Golden Gate, from the kiosk next to the "enter left" staircase; and at the Curran, from the kiosk next to the "enter right" staircase.

Limited Mobility Accessible seating in all SHN theatres is on the main floor. There are no elevators to service the upper theatre levels. Patrons who are unable to climb stairs may purchase Limited Mobility Orchestra seats. For Limited Mobility patrons, two tickets may be purchased at the price (lowest regular price for the performance being purchased), one for the Limited Mobility patron plus one companion. Patrons with walkers, crutches or similar mobility devices will have these items taken to the lobby by an usher to comply with local fire code regulations. At the end of the performance an usher will return the device to the guest. For shows with an intermission, the device will be returned upon request for the intermission period. For more information on Limited Mobility Accessible seating call us at 888 746 1799.

All three of our theatres have wheelchair accessible locations where patrons may remain in their wheelchairs. Each patron who requires a wheelchair accessible may purchase up to three additional contiguous seats, in the wheelchair accessible section, for their companion(s) if they are available at the time of purchase; these may be purchased at the accessible price (lowest regular price for the performance being purchased). Wheelchair Accessible tickets are available online at shnsf.com, by calling Audience Services at 888 SHN 1799 or at the Theatre Box Office. Wheelchair Accessible Seating Areas - At the Orpheum: Integrated-Row R with spaces for wheelchairs and fixed theatre seats for companions, and Platform-Row CC with spaces for wheelchairs and movable hardback chairs for companions. At the Curran: Integrated-Row L with spaces for wheelchairs and fixed theatre seats for companions, and Platform-Row T (in the rear of the Orchestra section) with spaces for wheelchairs and movable hardback chairs for companions. At the Golden Gate: Integrated-Row H with spaces for wheelchairs and fixed theatre seats for companions, and Platform-Row ZZ (in the rear of the Orchestra section) with spaces for wheelchairs and movable hardback chairs for companions.

There are accessible restrooms on the main floor at the Curran and Golden Gate Theatres. There is elevator access at the Orpheum. For more detailed information on the location of accessible restrooms at the Orpheum Theatre, click here; for the location of accessible restrooms at the Golden Gate Theatre, click here; and for the location of accessible restrooms at the Curran Theatre, click here.